Privacy Policy

Last Updated: March 27, 2026

1. Introduction

AnnaChef Service ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website annachef.site and use our home cooking services.

2. Information We Collect

2.1 Personal Information

We collect information you voluntarily provide, including:

  • Name, email address, and phone number
  • Residential address and location preferences
  • Dietary preferences and food allergies
  • Payment information (processed securely)
  • Booking history and service preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website information
  • Device information and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your service requests
  • Communicating with you about bookings and services
  • Personalizing your experience and meal preferences
  • Sending promotional offers and updates (with your consent)
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

4.1 With Service Providers

We share your information with our verified cooks and staff members only to the extent necessary to provide services. All service providers are bound by confidentiality agreements.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure public safety.

4.3 Third-Party Services

We use third-party payment processors and analytics providers. These providers are contractually obligated to maintain the confidentiality of your information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, please refer to our Cookie Policy.

7. Your Privacy Rights

7.1 Access and Correction

You have the right to access, review, and update your personal information. Contact us at cook@annaChef.site to request access.

7.2 Opt-Out

You can opt out of promotional communications by clicking the unsubscribe link in our emails or contacting us directly.

7.3 Data Deletion

You may request deletion of your personal information, subject to legal and operational requirements. We will retain information necessary for service delivery and legal compliance.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

AnnaChef Service Pvt Ltd
365, Anna Salai, Rostrevor Garden
Teynampet, Chennai, Tamil Nadu 600018
Email: cook@annaChef.site
Phone: +91 85858 58585